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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A context menu will appear. It offers exhaustive information about all the operations that you can carry out on that particular page. Each context menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of instructional videos describing how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can quickly get to know our Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you need, check out our extensive FAQ section, which includes questions asked by actual clients and provides practical solutions. We periodically update our FAQ database with new entries in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of tech support engineers available 24x7x365 and ready to assist you with any issue. Each trouble ticket you send will be answered in less than sixty minutes (the average support ticket response time being approximately twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 123913

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com