Extensive Online Documentation in Hosting
If you have purchased your very first hosting plan through our company or have migrated your site over to us, you’ll grow used to our services and our in-house created Hepsia Control Panel in a jiffy due to the fact that we have compiled a detailed web-based knowledge base where you can find all the information that you may ever need – both general info about the service as a whole and more concrete info about the separate features that you can use and the difficulties that you may encounter. The articles themselves are located in two places. The full article list is accessible via the Control Panel’s Help section. You can read articles that are dedicated to the different features in each section of the Control Panel too. You can become aware of how to accomplish basically everything, from creating an .htaccess config file to managing a mailing list, and all the articles feature elaborate guides, so you’ll never get disoriented because of an ambiguous text. Of course, if you bump into a more specific problem and you do not find a solution in our knowledge base, you can contact our client service team members 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated packages feature thorough technical documentation where you will see information on all the functions that our custom-built Hepsia Control Panel comes with, as well as solutions to different questions and obstacles that you might chance upon. All configuration manuals offer detailed specifications, which is the reason why you won’t have to worry about overlooking something if you would like to export a MySQL database, for instance. The troubleshooting articles encompass a number of probable reasons for certain problems and the solution for each of them, so if you aren’t able to send email messages even though you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason might be and recover the problem with two or three mouse clicks in your email client. As Hepsia has quite a few features, you’ll be able to find applicable articles in each of its sections. In case you’d rather check out all help articles, you can use the Help menu, which is located in the upper right corner of the page.