When your hosting company offers live chat support, you'll be able to talk to a representative in real-time and learn useful information or get an issue resolved in a timely manner. The basic advantage of using chat rather than calling to talk with a live person is that you need just a computer with access to the world wide web, which means that you won't pay any rates when you're in another country or state. What's more, it will be quicker to copy and paste data like domain names, usernames or error messages in other words details that are sometimes difficult to share with the other side over the phone. The real-time chat is also a quicker way to contact your hosting provider's support team as compared to using a ticketing system. Last, but not least, in the event that some problem needs more time to be taken care of, you're able to do something else entirely while you wait for support on the live chat, so that you won't lose time - something that is impossible when you are on the telephone.

Live Chat Support in Hosting

We provide a live chat support service for all Linux hosting packages that we offer and we're able to help you with almost everything in real time. If you do not have an account with us yet, we're able to give you more details about the packages to help you to get the most appropriate plan. In case you are a current customer, we will be able to assist you with any general or billing matter and also with numerous common technical matters, for instance an email address setup in a desktop e-mail client. When you can't phone us for whatever reason or you are in some country where we don't have a local telephone number, our live chat will be the best choice to contact us. Needless to say, some matters need extra time to analyze and test, which means that you will need to open a ticket to our technicians, however, we can save you time and help you with numerous issues on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we offer with all of our Linux semi-dedicated packages, you can find the the right answers for any questions you may have or get various issues dealt with rapidly. The chat service is accessible every day, so that you are able to speak to a representative even on weekends and holidays. If you are not sure which plan is better for your websites or if our hi-tech cloud hosting platform matches some system requirements, you can come on our live chat before you purchase anything. In case you are a current customer, you're able to get more details about account settings, billing issues along with a number of common tech troubles you may experience, for instance when you are unable to set up an email account in a client on your PC. Our live chat can save you time and effort no matter where you are or when you contact us.