Service Uptime Guarantee in Hosting
Our hosting packages come with a 99.9% service uptime warranty. We are able to reach that goal by using an innovative cloud hosting platform in which each service (files, emails, databases, etc.) has its own cluster of web servers. We do not run everything on a single web server as most companies do, so we have practically got rid of the downtime of any service and even in peak times we can balance the load between servers for the very best possible performance of your internet websites. If one server fails, the other ones in the cluster will take over to provide continuous functioning of the Internet sites. To prevent infrastructural difficulties, our server facilities use powerful diesel backup generators as well as several independent Internet providers as to ensure that website visitors will be able to reach your sites no matter what. We also have a group of knowledgeable professionals tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
When you acquire a semi-dedicated server plan through us, you are going to enjoy a guaranteed 99.9% uptime. Your account will be created on a hi-tech cloud hosting platform with a load-balancing system that basically gets rid of any downtime. The files, e-mail messages, statistics and databases are all addressed by their own clusters of web servers, so even when there's a trouble with one machine, your web sites aren't going to be affected in the slightest. This allows us to provide a way more stable web hosting service in comparison with companies which run everything on a single server where a problem with a single service can take the entire web server down. To avoid infrastructure troubles, our data centers employ various Internet providers and powerful diesel generators, so no matter what happens, the servers will keep working with no disruptions and your sites will remain functioning. Any software troubles will be addressed at once by our expert team of administrators which monitor all servers 24/7.
Service Uptime Guarantee in Dedicated Web Hosting
While we cannot control what you do with your dedicated server, what offline software or script-driven apps you set up on it or how often you reboot it, we can ensure that it’s accessible no less than 99.9% of the time. Your server is going to be positioned in our state-of-the-art facility at the heart of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and redundant Internet providers, so no blackouts or other infrastructural challenges shall affect the proper functioning of your internet sites at any time. Our skilled group of system admins will make sure that if your server freezes for some reason, it's going to be rebooted promptly. To avoid any chance of equipment failures, we will give you a hosting server with new and thoroughly tested hardware components to be certain that your websites will be operational no matter what.